Frequently Asked Questions
Product Information
Are the product details and prices accurate?
We make every effort to keep product details, images, and pricing accurate. In rare cases, discrepancies may occur. We will contact you if any corrections are needed.
Do you provide product care instructions?
Yes, each product listing includes care instructions for the material, e.g., brass, copper, or stainless steel products.
Can I request a custom product?
Currently, we offer standard products only. For custom orders, please contact our support team to discuss feasibility.
General & Support
Do you have physical retail stores?
Yes, we have selected retail stores. Please visit our 'Retail Stores' page for locations and timings.
How can I stay updated on new products and offers?
Subscribe to our email newsletter and follow us on social media for the latest promotions, product launches, and updates.